Shipping & Delivery Policy

At BloomLine Designs, each order is carefully created, inspected, and packaged before it leaves our shop. Because our products are customized and made to order, processing times may vary depending on the size and complexity of your order.

Please review the following shipping information before placing your order.

Processing Times

Our standard processing time is approximately 5–7 business days unless otherwise stated on the product listing or communicated at the time of purchase.

Processing time begins once we have received all information necessary to complete your order, including any required personalization details, artwork, and final design approval.

Business days do not include weekends or holidays.

Larger, more complex, or high-quantity orders may require additional production time. If we anticipate that your order will require an extended processing period, we will communicate this with you.

Processing time refers to the time required to design, create, inspect, and package your order. It does not include shipping/transit time after the package has been transferred to the shipping carrier.

Design Proofs & Processing Time

If your order requires a design proof, production cannot begin until the proof has been approved.

Delays in providing requested information, artwork, or design approval may result in a corresponding delay to the estimated completion and shipping date.

Please review and respond to proof requests as promptly as possible to help keep your order on schedule.

Shipping

Orders are generally shipped using USPS unless another shipping method or carrier has been arranged.

Available shipping options and applicable charges will be displayed at checkout when available.

Once your order has been transferred to the shipping carrier, delivery times are determined by the carrier and are separate from BloomLine Designs' processing time.

Carrier delivery estimates are not guaranteed by BloomLine Designs.

Tracking Information

Tracking information will be provided when available after your shipping label has been created.

Please allow time for the carrier to receive and scan your package. Tracking information may not update immediately after a shipping label is generated.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing checkout.

If you notice an address error, contact BloomLine Designs as soon as possible. We will make every reasonable effort to update the address if the order has not yet shipped.

Once a shipping label has been created or the package has been transferred to the carrier, we may be unable to change or redirect the shipment.

Any additional shipping costs resulting from an incorrect or incomplete address provided by the customer, including the cost to reship a returned package, are the responsibility of the customer.

Returned Packages

If a package is returned to BloomLine Designs because of an incorrect or incomplete address, unsuccessful delivery, refusal of the package, or another issue outside of our control, we will contact you regarding reshipment.

Customers may be responsible for the additional shipping costs required to resend the order.

Because our products are customized and made specifically for each customer, a package being returned to us does not automatically qualify the order for a refund.

Lost or Delayed Packages

Shipping carriers occasionally experience delays that are outside of our control.

If your tracking information indicates that your package is delayed or appears to be lost in transit, please contact us. We will assist with reviewing the tracking information and, when appropriate, help initiate an inquiry or claim with the shipping carrier.

BloomLine Designs cannot guarantee carrier delivery dates or prevent delays caused by the shipping carrier, weather, transportation disruptions, or other circumstances outside of our control.

We will make reasonable efforts to assist you when a shipping issue occurs.

Packages Marked Delivered

If tracking shows that your package was delivered but you cannot locate it, please first:

• Check around your delivery location, including porches, side doors, garages, mailboxes, and other areas where the carrier may have placed the package.

• Check with household members or neighbors who may have received the package.

• Allow a short period of time after the delivery scan, as some carrier tracking information may update before the package is physically delivered.

• Contact the shipping carrier or your local post office for additional delivery information.

If you are still unable to locate your package, please contact BloomLine Designs and we will assist where reasonably possible.

BloomLine Designs is not responsible for packages that are confirmed as correctly addressed and delivered by the shipping carrier. However, we understand how frustrating a missing package can be and will make reasonable efforts to help you determine what happened and identify available next steps.

Damaged Packages

If your order arrives damaged, please contact BloomLine Designs within 5–7 days of delivery.

Please retain the item and all original packaging, as photographs of the product, shipping container, packaging materials, and shipping label may be required to evaluate the damage or submit a carrier claim.

Please do not discard the damaged product or packaging until we have reviewed the issue.

Holiday & High-Volume Periods

Processing and shipping times may be longer during holidays, promotional events, unusually high order volume, severe weather, or other periods of increased demand.

When possible, we will communicate significant anticipated production delays.

If you are ordering for a holiday, event, opening, wedding, or another date-specific occasion, we strongly recommend ordering as early as possible.

Time-Sensitive Orders

If you need an order by a specific date, please contact BloomLine Designs before placing your order to determine whether the requested timeline may be possible.

We cannot guarantee a specific delivery date unless an arrangement has been expressly confirmed by BloomLine Designs.

Upgraded or expedited shipping, when available, only shortens the carrier's estimated transit time and does not automatically shorten our production or processing time.

Shipping Area

BloomLine Designs currently ships within the United States only.

We do not currently offer international shipping.

Questions

If you have questions about processing times, shipping options, tracking, or a time-sensitive order, please contact BloomLine Designs before placing your order.

We are happy to help determine the best available option for your order.